Jobs

En Mercer Hoteles estamos comprometidos en convertir la estancia de cada uno de nuestros huéspedes en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia, una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. La pasión por el detalle nos ha llevado a formar parte del selecto grupo de los mejores hoteles de lujo del mundo. En 2024, tanto Mercer Barcelona 5*GL como Mercer Sevilla 5*GL han sido reconocidos con una Llave Michelin y los TripAdvisor Travellers’ Choice, distinciones que no serían posibles sin la pasión de nuestro equipo y el cariño de nuestros huéspedes. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En el Mercer Hoteles seguimos creciendo y por ello precisamos incorporar un/a CAMARERO/A para unirse a nuestro equipo. ¿Qué buscamos? Experiencia de al menos 2 años como camarero/a, preferiblemente en hoteles de categorías superiores o en restaurantes gastronómicos Bilingüe español/inglés (muy valorables otros idiomas) Disponibilidad inmediata Vocación de servicio, pasión por el detalle, carácter disciplinado y resolutivo, espíritu pro-activo. Profesional polivalente capaz de desenvolverse en todos los outlets de un hotel boutique de lujo. ¿Qué ofrecemos? Contrato estable en nuestra compañía Salario según convenio + Propinas Jornada de 40h/semanales en jornadas intensivas de mañana o tarde Buen ambiente de trabajo en nuestro gran equipo ¡Si crees que puedes encajar en esta oferta, no dudes en apuntarte! ¡Estamos deseando conocerte!

We are seeking a passionate and experienced Head Chef to lead our kitchen team in delivering an elevated fine dining experience rooted in authentic Lebanese and Syrian home-style cuisine. The ideal candidate will combine traditional culinary techniques with refined presentation and modern kitchen leadership, preserving the soul of Levantine cooking while meeting the standards of a premium restaurant.Key Responsibilities:Kitchen Leadership & ManagementLead and train a team of chefs, cooks, and kitchen staff to uphold culinary excellence, hygiene, and service standards.Foster a respectful and efficient kitchen culture inspired by family values and hospitality.Ensure consistent food quality, portioning, and plating across all services.Sourcing & InventoryWork with trusted suppliers to source high-quality, authentic ingredients, including spices, herbs, and regional staples.Manage kitchen inventory, food costs, and waste reduction in alignment with business goals.Quality & ComplianceEnsure full compliance with food safety, hygiene, and health regulations.Maintain HACCP procedures and kitchen cleanliness to 5-star standards.Guest Experience & CollaborationCollaborate with the front-of-house team to create an immersive dining experience that reflects Levantine hospitality.Occasionally interact with guests, sharing the inspiration or history behind signature dishes.Menu ExecutionUpdate a fine dining menu that honours the depth, warmth, and authenticity of Lebanese and Syrian home-cooking.Incorporate seasonality, sustainability, and presentation without compromising traditional flavour profiles.Create signature dishes that tell a story, appealing to both traditional and modern palates.

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy.  The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.  We care about your career and are known for having the absolute best people in the industry. When you join us as a Head Mixologist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Internship Position | Receptionist Department: Rooms Division Location: Greece (Halkidiki, Corfu, Kos or Crete island) & Spain (Marbella & Mallorca) Duration: 3 – 6 months (between March – November) Your Main Responsibilities·      Welcome and greet guests, providing friendly, efficient, and courteous service.·      Perform check-in, check-out, and payment transactions accurately.·      Handle telephone calls, guest inquiries, complaints, and front office tasks efficiently.·      Maintain excellent knowledge of the resort, its facilities, daily events, activities, and F&B functions to provide accurate information to guests.·      Stay informed about daily hotel operations, including arrivals, departures, VIP guests, and special events.·      Maintain high standards of personal hygiene, grooming, and professional appearance at all times.