Refund and Cancellations Policy

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. 

Cancellation fees for subscription plans

To cancel a subscribed plan, there is no cancellation fee.

Cancellation policy for the credit purchase

Credits will not be issued back if you use the credits to connect with members. There will be no refund or you cannot claim any refund of money after purchasing credits.

Transaction Error

In the event that transaction error has occurred while making the payment, a refund in most cases will be issued to the same credit card you used for the original purchase.

Policy changes

Coconut FZ LLC reserves the right to modify this refund policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the website. You agree to periodically review our website, including the current version of our Refund and Cancellation Policy. Our policies are made available on our website. It is your obligation to review them for any such revisions.