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Job Description · To manage all aspects of the food and beverage operation within the casino · To deliver exceptional guest experience in line with Grosvenor Casino brand standards · Take full ownership over front of house, back of house, licensed bar and special events activities · Lead the venues events and entertainment program taking responsibility for the booking of talent and acts and delivering amazing entertainment to our guests · Recruit, develop and retain a skilled and engaged food and beverage team Own the financial and budgetary performance of the food and beverage operation, delivering both revenue and margin targets in conjunction with the OM hosting · Create a culture of personal and professional development within the F&B team Take full ownership of all health and safety and food safety management in the F&B operation Operational Oversee all food and beverage operations, taking a proactive, customer facing approach at all times Drive service levels and sales, particularly during peak trading periods Maintain exacting brand standards in the service of food and beverage Plan the team rostering so that suitable leadership and capability are in place throughout all shifts during the week Oversee the maintenance and upkeep of all F&B areas, with equipment always being in good, safe working order and the environment being kept in a clean, hygienic manner Oversee all food and beverage ordering, stock holding and par levels in venue Lead daily and weekly team briefings with the front of house and back of house teams and the OM hosting Book, manage and deliver the events and entertainment program for the casino Guest Provide a prompt, high quality and consistent level of food and beverage service to guests at all times Reflect and act upon any guest feedback in a constructive manner, only escalating to the OM hosting when necessary Distil a sense of guest advocacy into the F&B team, leading a culture focussed on delivering exceptional guest experience at all times Support junior team members so that the exacting departmental standards are understood, and take action to maintain standards and improve capabilities where necessary · Support the gaming team with the guest hospitality services as agreed by the OM hosting Financial Deliver on key financial targets including revenue, gross profit, margin, wastage and labour. Foster a culture within the team to where financial controls and processes are second nature and embedded within the daily routine Teach and support team members in their impact on, and responsibility to, the delivery of those targets, communicating performance via periodic updates and clear KPIs Use the systems available, such as EPOS, to proactively manage key metrics and inform decision making Manage the correct recording and inputting of accurate monthly stock on hand Oversee the efficient and accurate ordering of food and beverage products, minimising wastage while always ensuring product availability Perform high value line checks each week and act accordingly to action any wastage or variances · Manage the accurate recording of F&B complimentary food and beverage within the club Attend weekly and monthly finance meetings with the OM hosting and wider management team when required Deliver any addition financial KPIs that may be communicated People Play a key role in the venue leadership team, representing the F&B operation at management meetings Lead F&B team meetings in conjunction with the OM hosting and head chef, via regular team huddles and forums Work closely with the OM hosting and head chef in the planning of efficient resource requirements Take ownership of the recruitment and onboarding of F&B team members, ensuring a team of multi skilled, highly capable individuals are available at all times Act as an F&B team advocate at all times, supporting the teams professional, development and welfare needs Build clear delegation of authority in the F&B operation, so when not on shift organisation, standards and performance are maintained consistently Behave in a calm, organised and appropriate manner at all times with guests, team members and management from all venue functions External Engage with the wider F&B community within Rank, through workshops, training, networking and forum channels Support the Rank food development manager in innovating, designing and deploying the brand proposition Safety Be an advocate of health and safety and food safety in the venue Own all food safety and health and safety related activities within the F&B operation Actively engage and train the venue teams in food safety and health and safety Lead a ‘zero harm’ culture, and have a ‘never turn your back on a hazard’ mentality Take full responsibility for allergen management, working with the Rank allergen management framework at all times Attend periodic food safety and health and safety meetings and training sessions Shareholder Support and deploy any initiatives by the Rank group as part of the Transformation program Understand, communicate and deliver the Rank Group strategy Generic responsibilities Work to uphold the three licensing objectives that Rank are committed to Work to the Rank STARS values at all times Positively engage with team members and colleagues across all departments Understand and promote Rank codes of conduct Any additional duties that may be requested by the business Key performance indicators Revenue, margin, cost and profit NSF score Customer experience score Team retention rates Qualifications · Minimum 2 years as a general manager, assistant manager or F&B manager in a reputable branded or independent food and beverage organization · 10 years’ experience in the food and beverage industry · Demonstrable background successful financial management of an F&B operation, preferably with a circa £500k annual turnover or above · Strong leadership skills, having led a medium to large food and beverage team · Minimum level 2 food safety (either current or expired)

Office Angels are looking for a professional and personable Senior Receptionist to join a global architecture, engineering and consultancy company based in Southwark. This is a great on-going opportunity to work within a successful company within a social and friendly team with potential to go permanent. Southwark | 3 months on-going with potential to go permanent | Mon - Fri, 8am-5:30pm | Office Based | £14.50ph - £15.38ph depending on experience plus exclusive OA benefits! | Must be available to start immediately Main Duties: Reception duties, including meet and greet, answering incoming calls and scheduling appointments. Ensure reception area is kept clear and adheres to company clean desk policy Assist with smooth running of the office duties including - assisting with desk/meeting room bookings. Manage meeting rooms to ensure all equipment is working and any refreshments are ordered for meetings when requested. Focus on delivering a positive visitor experience, through welcoming clients, visitors, and contractors. Maintain correct visitor sign-in protocols and comply with health and safety and GDPR policies and procedures. Coordinate meeting rooms, including facilitating set up of AV, Tele/Video conferencing facilities, refreshments, IT assistance and other general requests. Assist with reporting and logging tickets through the appropriate Support Helpdesk on behalf of clients and visitors. Ensure matters are resolved in a timely manner. Liaise with Outsourced cleaning operatives and PPM engineers. Dealing with incoming post, couriers, and deliveries Local low tech IT support - Setting up desks with docking station, ordering assets, laptops as requested Provide administrative support to the H&S Officer and ensure that all H&S notices, Fire Warden and First Aider information is kept up to date around the office. Be a first aider/or fire warden. Assist with the provision of PPE. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Job DescriptionPreparing, designing and co-ordinating written and verbal communication, reports and presentations, seeking information from a variety of sources and following up actionable itemsPreparing executive reportsProvide oversight and coordination of management diaries, maintaining awareness of management movementsPlanning, organising and facilitating meetings, conferences, corporate and special eventsCo-ordinating, planning and organising all site based travel arrangements (incl flights, ferries, trains and hire cars) through Btravel  management system as requested.Managing organisation of company pool cars (if available)Preparing accurate minutes and documentation for meetings, ensuring prompt distribution and follow up of actionsProviding internal administration to the wider organisation such as raising purchase orders, bank requests, travel authorisation forms etc. as requiredProviding initial response to supplier/customer questionnairesCoordinate monthly communication package to the organisationTaking on projects to support management team as requiredOptimise and improve current processes as part of Continuous Improvement cultureQualificationsMinimum 3 A' Levels or business administration qualificationDiscretion, tact and diplomacy – you will often be party to confidential informationMinute taking and strong organisational skills with the ability to multitaskFully conversant in Microsoft Office products with strong Excel, Powerpoint skills with the ability to learn company specific software where requiredExcellent oral and written communication skillsFlexibility and adaptability, with the ability to be proactive and take the initiativeAdditional InformationCompetitive salary Additional benefits include: Pension, 26 days holiday (plus bank holidays), Life Assurance, staff discounts, Perkbox, Cycle to work scheme, Employee Assistance Programme.You must have the right to work in the UKYou must be able to travel for this role and have a full UK driving license

Receptionist Wilmslow Manor Care Centre Administration and Reception Part time Permanent New Home, New Team, New Career, New Care! Our stunning new home Wilmslow Manor Care Centre is a purpose-built 63 bed care facility and is situated in the popular town of Wilmslow, Cheshire, 11 miles south of Manchester city centre. The home which is due to open around September‘22 will provide the highest standards of safety, comfort and care to residents who have a variety of care needs. We offer residential, nursing and dementia care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. New Care has had no agency staff use for over 2 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid above national living wage.We are seeking to appoint a friendly and organised Receptionist to join our team. We require an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. This is a permanent part time contract of 26.25 hours, 3 days one week, 4 the following with alternate weekend working. Shift times are 0900-1700 with a competitive hourly rate of £11.00!Role Responsibilities:·Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.·Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.·Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.·To provide support to the Home Administrator as and when required.Skills and experience required:·A welcoming and approachable attitude is essential.·A well organised approach, maintaining a tidy environment and a helpful attitude are essential.·The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.·Good time management skills are essential.·Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.The Benefits  Opportunities to progress through our career paths into more senior and management roles · Bank holiday enhancements · 5.6 weeks annual leave per annum· Paid DBS · Uniform provided· Paid training · Refer a friend referral scheme · Excellent induction programme for new starters · A rewarding career with lots of opportunities to progress within the company· Ongoing support and training for nationally recognised qualifications · A competitive rate of pay · Cycle to work scheme· Wellbeing programmes · Recognition awards – employee of the month and golden tickets· Ongoing career development · Travel plan – walk or ride a bike and get a free meal that day · Christmas Bonuses· Pension scheme· HASTEE - access to your money as you earn (pay advance)About New CareThe care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority.New Care, as part of the McGoff group have been designing, building and operating care homes for over 10 years. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical. The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit. This position is subject to a DBS check

The Best Connection are recruiting for a Receptionist for our client based in Brunswick. Job Duties include: Greeting customers visiting the showroom Taking inbound phone calls Processing paperwork and performing general administration duties This work is ad-hoc to cover holidays, sickness etc so it would somebody who is looking for part-time work around other commitments such as childcare, studies, other work etc. The working hours are 9am- 6pm and the days you could be required to work range between Monday- Saturday. For more information or to apply, please call Mollie or Jamie on .

Job Title: Weekend Temporary ReceptionistLocation: AshfordSalary: up to £10.42 per hourHours: Saturday 8:30am - 5pm & Sunday 10:30am - 4:30pmWe are looking for a weekend receptionist to support our busy showrooms in Ashford on a temporary basis.Duties will include customer interaction face to face, via telephone and via email. You will be required to meet and greet all customers, offer refreshments, manning the phones, responding to emails and ensuring all customer areas are kept clean and tidy.Are you well presented, friendly and customer service focused? Do you have a good telephone manner?Receptionist/ host experience ideal however not essential as full training is provided.Weekly payImmediate start available

We have a fantastic opportunity for a Receptionist to join our team here at Roebuck Veterinary Group! This is a part time position working hours a week, to include evenings and weekends. Rota is below:  Monday: Off Tuesday: Off Wednesday: 12pm-8pm Thursday: 4pm-8pm Friday: 12pm-8pm Half day every other Saturday As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same! You will need to have the ability to remain calm under pressure and also show empathy towards everything that is thrown at you, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news. Day to day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving to the clinic. Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn! The salary for this position will be in line with National Minimum Wage +3% cost of living increase. We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority.