Job

Position
Restaurant Manager

Restaurant&Cafe ZouZou - Dubai, United Arab Emirates

Posted 2 weeks ago - 77 members applied

Number of Vacancies
2
Job Type
Full Time
City
Dubai, United Arab Emirates
Salary ($)
$5000
Salary Period
Month
Contract Period
2 Years
Provides
Flight Ticket
Insurance
Transportation
Meals
Visa
Career progression
Training & development

Candidate Preference

Experience
2 years
Languages Spoken
Arabic
English
Turkish
Living in
United Arab Emirates
Skills
Adaptability
Communication Skills
Confidence
Decision Making
Flexibility
Interpersonal Skills
Leadership Skills
Management Skills
Problem Solving
Team Work Skills
Time Management
Work Under Pressure
Job Description

We are looking for a Restaurant Manager to lead all aspects of our business. We expect you to deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We want you to know how to oversee the dining room, check in with customers, and balance seating capacity. Back-of-the-house management experience is also essential, as you will maintain a team of qualified Cooks and Wait, Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

  • Proven work experience on similar role;
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software;
  • Strong leadership, motivational and interpersonal skills;