VKD Hospitality Group hiring Waiter/Waitress at Dubai, United Arab Emirates

As a Waiter, you play a crucial role in providing exceptional customer service, ensuring an enjoyable dining experience for our guests. Your responsibilities include taking orders, serving food and beverages, and maintaining a clean and welcoming environment. You are an ambassador of our restaurant and are instrumental in creating a positive and memorable atmosphere for our patrons.

Key Responsibilities:

1. Guest Service:
   • Greet guests with a warm and friendly demeanor.
   • Assist customers in choosing menu items and answering questions about the menu.
   • Provide attentive and personalized service, ensuring guest needs are met promptly.
2. Order Taking:
   • Take food and beverage orders accurately and efficiently.
   • Relay orders to the kitchen staff, ensuring special requests and dietary needs are communicated.
3. Food and Beverage Service:
   • Serve meals and drinks to guests with attention to detail and presentation.
   • Ensure all orders are complete, correct, and meet quality standards.
   • Monitor tables and promptly remove empty dishes and glassware.
4. Table Setting and Maintenance:
   • Set tables with clean and properly arranged utensils, dishes, and glassware.
   • Keep tables and dining areas clean, tidy, and ready for the next guests.
   • Assist with basic restaurant cleaning tasks as needed.
5. Billing and Payment:
   • Present bills to customers and handle payment transactions accurately.
   • Provide assistance with splitting checks or processing various payment methods.
6. Knowledge of the Menu:
   • Stay informed about the menu items, daily specials, and any changes.
   • Be able to make recommendations based on customer preferences.
7. Customer Feedback:
   • Listen to and address customer concerns, inquiries, and special requests.
   • Ensure guest satisfaction and handle any issues with professionalism and courtesy.

Qualifications and Skills:

• Previous experience as a waiter/waitress is preferred but not always required.
• Excellent customer service skills with a friendly and welcoming attitude.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Basic knowledge of food and beverage items, including ingredients and preparation methods.
• Attention to detail and a positive, team-oriented attitude.