Sunset Hospitality Group hiring Reservations at Dubai, United Arab Emirates

Reservations

Sunset Hospitality Group - Dubai, United Arab Emirates

Posted 4 months ago - 46 members applied

Number of Vacancies
1
Job Type
Full Time
Position
Reservations
City
Dubai, United Arab Emirates
Salary ($)
$1600
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development

Candidate Preference

Languages Spoken
Chinese, Simplified
Chinese, Traditional
Russian
Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Reservations Agent. As the primary point of contact for guests, the Reservations Agent plays a crucial role in providing excellent customer service by assisting with reservation inquiries, managing bookings, and ensuring a seamless experience for our guests.

Principal Accountabilities

  • Take reservation of the guests and ensure to follow brand standards
  • Receive and record customers dining reservations and maintain the information in the system accurately
  • Maintains knowledge of menu , events , special offerings at the restaurant.
  • Inform General Manager for waiting list
  • Ensure all calls are taken on time without any delay to the customer
  • Maintain clean and organized reservation area.
  • Observe proper grooming and personal hygiene at all times
  • Assist Hostesses / Hosts when needed
  • Manage event related work by working closely Sales & Marketing Manager
  • Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
  • Handles guest problems and complaints.