Medical Receptionist

Medical Receptionist Permanent Rathfriland The Role: Responsibilities: Respond appropriately to patient queries. Ensure the smooth running of surgeries and clinics. Receive and direct patients appropriately. Answer the telephone, record all calls, take and forward messages. Arrange and produce repeat prescriptions for doctors to sign, process and file for collection Operate appointments system as appropriate. Initiate new procedures to Practice organisation and streamline methods of work. Keep up to date with relevant information and instruction. Use word processing software, scanning, e-mail, laboratory & registration links as required. Open and distribute mail. Maintain computerised patient records as directed by the Practice Manager. Maintain filing system. Type letters, reports, forms etc. as required. Any other reception and clerical duties associated with the health centre. Essential requirements: Adhere at all times to all policies/procedures, including for example: Smoke Free policy Information security and confidentiality Relevant fire drill and safety precautions Maintain standards of attendance, appearance and behaviour. Comply fully with the policy and procedures regarding records management, as well as the Data Protection Act, accepting legal responsibility for all manual or electronic records held, created, or used as part of his/her duties, and ensuring that confidentiality is always maintained. Salary: £10.42 per hour Hours of work: Mon/Wed Fri 8.30am - 5.30pm (24.75hrs per week) #INDNWRY23