Limestone Lab hiring Reservations Manager at Dubai, United Arab Emirates

Reservations Manager

Limestone Lab - Dubai, United Arab Emirates

Posted 5 months ago - 85 members applied

Number of Vacancies
Job Type
Full Time
Reservations Manager
Dubai, United Arab Emirates
Salary ($)
Salary Period
Contract Period
2 Years
Flight Ticket
Service Charge

Candidate Preference

2 years
Job Description
  • Possess full and accurate information about all F&B outlets, promotions and special events
  • Provide customers with any required information related to all F&B outlets, promotions and special events
  • Handle all F&B inquiries coming through phone and e-mails
  • Handle bookings for all F&B outlets before the outlets are open
  • Handle group inquiries and bookings for F&B outlets, prepare offers and contracts for groups
  • Advice and recommend food & beverage choices to customers while making offers
  • Handle pre-payment for F&B reservations and special events bookings if needed
  • Create reservations in system and clearly indicate all notes and preferences of the customer. Proceed with table allocation if needed
  • Confirm and reconfirm bookings for all F&B outlets before outlets are open
  • Responsible for control over the number of reservations taken for a day for any outlet
  • Announce overbook of any outlet when necessary and stop bookings before the Outlet Manager is on duty
  • Handle reservations and ticket sales for special events 
  • Responsible for taking clear and accurate information about every booker and update it correspondingly in database
  • Handle database and corrects mistakes where applicable. Ensure all information is correct and up to standards
  • Actively assist in promoting F&B outlets and special events by providing full and detailed information
  • Ensure that all customer inquiries are handled timely, efficiently and with care
  • Maintain efficient communication with Outlet Managers, F&B management and other departments in order to facilitate operation
  • Make Telemarketing as per the standard of procedure
  • Maintain appropriate level of confidentiality
  • Use operating equipment correctly and handles it without damaging
  • Carry out any other reasonable duties and tasks assigned by department head or management
  • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
  • •Comply with the Company environmental, health and safety policies and procedures