Limestone Lab hiring Reservations Manager at Dubai, United Arab Emirates
Reservations Manager
Limestone Lab - Dubai, United Arab Emirates
Posted 1 year ago - 88 members applied
Number of Vacancies
1
Job Type
Full Time
Position
Reservations Manager
City
Dubai, United Arab Emirates
Salary ($)
$3000
Salary Period
Month
Contract Period
2 Years
Provides
Flight Ticket
Insurance
Service Charge
Visa
Candidate Preference
Experience
2 years
Job Description
- Possess full and accurate information about all F&B outlets, promotions and special events
- Provide customers with any required information related to all F&B outlets, promotions and special events
- Handle all F&B inquiries coming through phone and e-mails
- Handle bookings for all F&B outlets before the outlets are open
- Handle group inquiries and bookings for F&B outlets, prepare offers and contracts for groups
- Advice and recommend food & beverage choices to customers while making offers
- Handle pre-payment for F&B reservations and special events bookings if needed
- Create reservations in system and clearly indicate all notes and preferences of the customer. Proceed with table allocation if needed
- Confirm and reconfirm bookings for all F&B outlets before outlets are open
- Responsible for control over the number of reservations taken for a day for any outlet
- Announce overbook of any outlet when necessary and stop bookings before the Outlet Manager is on duty
- Handle reservations and ticket sales for special events
- Responsible for taking clear and accurate information about every booker and update it correspondingly in database
- Handle database and corrects mistakes where applicable. Ensure all information is correct and up to standards
- Actively assist in promoting F&B outlets and special events by providing full and detailed information
- Ensure that all customer inquiries are handled timely, efficiently and with care
- Maintain efficient communication with Outlet Managers, F&B management and other departments in order to facilitate operation
- Make Telemarketing as per the standard of procedure
- Maintain appropriate level of confidentiality
- Use operating equipment correctly and handles it without damaging
- Carry out any other reasonable duties and tasks assigned by department head or management
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- •Comply with the Company environmental, health and safety policies and procedures