Skyler Hospitality hiring Reservations Manager at Dubai, United Arab Emirates

Reservations Manager

Skyler HR - Dubai, United Arab Emirates

Posted 4 months ago - 78 members applied

Number of Vacancies
1
Job Type
Full Time
Position
Reservations Manager
City
Dubai, United Arab Emirates
Salary ($)
$3500
Salary Period
Month
Contract Period
2 Years
Provides
Insurance
Meals
Visa
Career progression
Vaccination Status
Not Required

Candidate Preference

Experience
1 year
Languages Spoken
English
Living in
United Arab Emirates
Skills
Adaptability
Communication Skills
Computing Skills
Confidence
Decision Making
Flexibility
Interpersonal Skills
Language Skills
Leadership Skills
Management Skills
Numeracy Skills
Organisation Skills
Perseverance
Problem Solving
Team Work Skills
Time Management
Written Communication
Job Description

Skyler HR is excited to announce a unique career opportunity for an experienced Reservation Manager to join a cool hospitality venue in Dubai. Our client, a leader in the hospitality industry, seeks a detail-oriented and efficient professional to enhance their reservation systems, specializing in the utilization of SevenRooms and bringing a wealth of experience from the dynamic Dubai hospitality scene.

Key Responsibilities:

  • Reservation System Management: Oversee the operation and optimization of the SevenRooms reservation system, ensuring a smooth and efficient booking process for guests.
  • Strategic Booking Analysis: Develop strategies to maximize occupancy and revenue through effective reservation management.
  • Customer Experience Enhancement: Ensure a high-quality customer service experience, focusing on personalization and satisfaction throughout the booking process.
  • Team Leadership and Training: Lead and train the reservations team to maintain high standards of service and efficiency.
  • Reporting and Analytics: Monitor and analyze reservation data to inform strategic decisions and improve performance.
  • Communication and Coordination: Work closely with other departments to ensure availability and special requests are managed effectively, enhancing the overall guest experience.
  • Policy and Procedure Development: Establish and maintain reservation policies and procedures that align with the company’s objectives and service standards.
  • Budget and Revenue Management: Participate in budgeting processes and manage the allocation of rooms to maximize revenue.
  • Client Service and bookings.

Qualifications:

  • 1-2 years of experience in a reservation management role, with a proven track record in the hospitality industry.
  • Previous experience working in Dubai's hospitality sector, with specific expertise in using the SevenRooms reservation system.
  • Strong analytical skills, with the ability to manage data and use insights to improve reservation systems and strategies.
  • Excellent communication and interpersonal skills, with the capacity to lead and motivate a team.
  • Familiarity with CRM tools and a basic understanding of hospitality management software.
  • Ability to work flexibly, adapting to industry standards and project requirements.

What is Offered: 

  • A competitive salary range of 12,000 - 14,000 AED per month, based on experience and skills.
  • Opportunities for career advancement and professional development in a leading and innovative hospitality environment.

Working Hours:

  • Flexible schedule tailored to industry standards and operational requirements.

This role represents an exceptional chance to apply your reservation management expertise in a vibrant and challenging environment, contributing significantly to our client's success and growth within the hospitality industry. If you are a proactive, detail-oriented, and strategic professional eager to enhance guest experiences and operational efficiency, we invite you to apply.

Join a dynamic team that values innovation, effectiveness, and the creation of unforgettable experiences. Apply today to elevate your career in the exciting realm of hospitality and entertainment.