THE MARRIOTT HOTEL AND RESORT PALM JUMEIRAH (BR OF GOLDEN SANDS HOTEL CO L.L.C) P.O. Box 62049 United Arab Emirates Dubai, AE VAT TRN Number : 100256291400003 hiring Assistant Reservation Manager at Dubai, United Arab Emirates

Assistant Reservation Manager

Marriott Resort Palm Jumeirah - Dubai, United Arab Emirates

Posted 7 months ago - 80 members applied

Number of Vacancies
1
Job Type
Full Time
Position
Assistant Reservation Manager
City
Dubai, United Arab Emirates
Salary ($)
Not Disclosed
Salary Period
Month
Contract Period
3 Years
Provides
Accommodation
Flight Ticket
Insurance
Transportation
Meals
Visa
Career progression
Training & development

Candidate Preference

Skills
Adaptability
Commercial Awareness
Communication Skills
Computing Skills
Confidence
Creativity
Decision Making
Flexibility
Interpersonal Skills
IT Skills
Language Skills
Leadership Skills
Management Skills
Marketing Skills
Negotiation Skills
Numeracy Skills
Organisation Skills
Perseverance
Persuading
Proactive
Problem Solving
Self Motivated
Team Work Skills
Technical Skills
Time Management
Work Under Pressure
Written Communication
Job Description

Responsible for soliciting and managing of reservations-related opportunities. Manages and provides training and work assignments to F&B Reservations staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for 
driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.