Head Waiter/ess Berkshire Hotel

Join the UK’s most dynamic collection of hotels and restaurants  At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards. We are currently recruiting for a Head Waiter/ Waitress for our Radisson Blu Edwardian Berkshire Hotel and its new concept destination Bond St. Lounge Bar.Overview: An amazing opportunity to join our Radisson Blu Edwardian Berkshire Hotel as a Head Waiter/ress. This hotel is located in the heart of Oxford Street. As a Head Waiter/ Waitress you direct the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment. Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels.  The role of Head Waiter/ Waitress is responsible for implementing and developing strategies to improve where necessary. About You: Current in-depth knowledge of Food & Beverage trends within a Restaurant or hotel restaurant environment. Capable of demonstrating outstanding leadership and coaching skills. The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results. A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations. Our Benefits Package: Career development opportunities in a wide range of training programmes. 28 days’ holiday per annum including Bank Holidays. Complimentary hot meals, salad bar and beverages provided daily. Uniforms provided as per the role requirement.  Preferential accommodation rates for all Edwardian Hotels for hosts, friends and family. Discounts on food and beverage in all Edwardian restaurants, bars and spas.