Portofino hiring Floor Supervisor at Dubai, United Arab Emirates

Portofino is looking for an experienced, confident and highly motivated Restaurant Supervisor to join our team in Dubai. The ideal candidate will be a strong leader with a polished appearance, excellent communication skills and a passion for delivering outstanding guest experiences.

Key Responsibilities:

• Supervise daily restaurant operations and ensure smooth service

• Lead, motivate and support the front-of-house team

• Train staff and maintain high service and grooming standards

• Handle guest feedback and complaints professionally

• Monitor team performance, attendance and discipline

• Coordinate closely with management, kitchen, bar and hostess teams

• Ensure compliance with company procedures, hygiene and safety standards

• Drive upselling, guest satisfaction and revenue performance

Requirements:

• Minimum 3 years of experience as a Restaurant Supervisor in reputable Dubai venues

• Fluent English plus either Arabic or Russian

• Strong leadership, people-management and problem-solving skills

• Self-motivated, responsible and able to work under pressure

• Excellent communication and organisational skills

• Well-groomed, confident and professional

• Strong knowledge of premium restaurant service standards

• Experience with POS and reservation systems is preferred

• Flexible availability, including evenings, weekends and public holidays