Clinic Receptionist

Receptionist

La Source International - Not Specified, London, United Kingdom

Posted 2 years ago

City
Not Specified, London, United Kingdom
Job Type
Full Time
Country
United Kingdom
Location
Not Specified
Description
This is a Monday - Friday position. Full time, so please DO NOT apply if you want part time or weekends. Duties: Responsible of Professionally greeting patients in person and over the phone.Responsible for providing consent forms.Responsible for looking ahead at schedule, anticipating requirements and alerting management if any issues pertaining to consumables, supplies and related matters.Execute administrative tasks in all aspect of operation and patient care, including handling registration, scheduling of appointments, maintaining accurate patient medical records and cashiering.Attending to patients needs.Provide general administration assistance to the Clinic manager and Directors.Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.Ensure that stock levels are adequate and orders are made timeously.To assist in selling of treatment sessions, treatment packages and products to patients.Checking on the equipment before the opening and the closure of the day.Be able to handle incoming enquires and direct calls to the relevant person.Deal appropriately with incoming and outgoing mail.Deal appropriately with incoming and outgoing phone calls.Regularly evaluates the Template Schedules and makes appropriate changes to maximize practice efficiency and staying on time.Communicate effectively by improving the Clinic s customer service.Maintain confidentiality of all doctor, staff and patient information.Should be presentable, and abide by the clinic dress code rules.Have a positive attitude.Adhere to policy and procedures during all activities. Reporting: Clinic Manager. Working hours The Clinic FOH should work not less than 40 hours per week.The FOH should cover 9 hours per day from Monday till Friday, including 30 to 60 minutes lunch break. Shifts may vary as per the clinic needs (9h AM 6h PM / or 10h PM -7h PM).