JD Sports - Floor Manager - Belfast

Overview : As part of the in-store team you will provide visual support to the store, engaging our customers by creative productplacement and utilising the latest fashion trends. You will create window and in store displays whilst maximising storeprofitability through enticing visual concepts.Customer Service  Provide customers with excellent levels of Customer service.Deal with customer complaints and enquires, providing the best possible outcome.Ensure the personal appearance of sales team is in line with company guidelines.Have an understanding of the Customer Service measuring programme. Sales  Ensure that targets are achieved and, where possible, exceeded.Monitor staff service levels in order to maximise store sales.Utilise in store devices, making sure that the customer is offered the whole product range.Use reports to assist you in product placement of key selling lines. Visual Merchandising Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.Provide assistance with the maintenance of standards on the sales floor.Keep stock clean and presentable at all times. Training and Development  Encourage personal progression throughout your storeProvide assistance with the induction and training of new starters.Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments. Skills, experience & knowledge needed Retail Supervisor experience would be advantageous.Excellent Time Management skills.Strong verbal and written communication skills.IT skills- Microsoft Outlook, Word and Excel. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday AllowanceStaff Discount On JD Group and other brands within the organisationPension Scheme - Depending on level of role Personal development opportunities to learn and develop at work.