Apprentice Receptionist

This is a full time position (39h/w) paying £12 per hour As a Front Office Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service! What will I be doing? A Front Office apprentice will be required to undertake all reasonable duties as assigned by your head of department. Specifically, you will be responsible for performing the following tasks to the highest standards: Working within the Front Office department; Contribute to an overall exceptional guest experience from check-in through check-out Telephone handling Cash and Payment handling Maintain high levels of guest service Comply with Health and Safety and Food Hygiene regulations Complete all aspects of the apprenticeship programme Work a variety of shifts including early mornings, evenings and weekends What are the desired skills? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Committed to delivering a high level of customer service Ability to work on your own or in teams The ability to deal with enquiries in a professional and polite manner What are the desired personal qualities? A passion for hospitality and guest service Willingness to learn The ability to stay calm under pressure Excellent grooming standards Ability to work in a fast-paced environment EOE/AA/Disabled/Veterans Schedule :Full-timeBrand:Hilton Hotels & Resorts Job :Guest Services, Operations, and Front Office EOE/AA/Disabled/Veterans MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program ​​​​​​​Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support  Flexible Schedules Access to your pay when you need it ​​​​​​​through DailyPay