Fuse Holding hiring Receptionist at Abu Dhabi, United Arab Emirates

Job Summary

We are seeking a well‑presented and customer‑focused Hostess to join our Food & Beverage team. The Hostess serves as the first point of contact for guests and plays a key role in delivering a positive and welcoming dining experience. This position requires excellent interpersonal skills, attention to detail, and the ability to manage guest flow efficiently while maintaining the highest hospitality standards.

Key Responsibilities

• Welcome guests warmly and professionally upon arrival
• Manage reservations and walk‑ins efficiently using the reservation system
• Escort guests to their tables and present menus with professionalism
• Coordinate with the service and kitchen teams to ensure smooth table allocation and guest flow
• Maintain an organized waiting list and provide accurate waiting time information
• Handle guest inquiries, special requests, and basic complaints with courtesy and efficiency
• Maintain cleanliness and organization of the host desk and entrance area
• Adhere to company policies, service standards, and safety regulations at all times

Qualifications & Requirements

• Previous experience as a Hostess or in a customer‑facing hospitality role is preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to remain calm and organized in a fast‑paced environment
• Basic knowledge of reservation systems (e.g., OpenTable) is an advantage
• Flexibility to work evenings, weekends, holidays, and shift schedules
• Proficiency in English; additional language skills are an advantage

Skills & Competencies

• Excellent customer service and guest‑relation skills
• Attention to detail and strong organizational abilities
• Multitasking and time management skills
• Teamwork and effective coordination
• Problem‑solving and adaptability