Part Time Veterinary Receptionist
City
Stevenage, England, United Kingdom
Job Type
Full Time
Country
United Kingdom
Location
Stevenage
Description
We have a fantastic opportunity for a Receptionist to join our team here at Roebuck Veterinary Group! This is a part time position working hours a week, to include evenings and weekends. Rota is below: Monday: Off Tuesday: Off Wednesday: 12pm-8pm Thursday: 4pm-8pm Friday: 12pm-8pm Half day every other Saturday As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same! You will need to have the ability to remain calm under pressure and also show empathy towards everything that is thrown at you, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news. Day to day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving to the clinic. Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn! The salary for this position will be in line with National Minimum Wage +3% cost of living increase. We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority.