Chaihona Restaurant hiring Host/Hostess at Dubai, United Arab Emirates

We are seeking a professional and welcoming Hostess to join our Front of House team. The Hostess is the first point of contact for our guests and plays a key role in creating a warm, positive first impression. You will be responsible for welcoming guests, managing reservations, and coordinating the seating flow to ensure a smooth dining experience.

Key Responsibilities:

• Greet and welcome guests with a warm, professional demeanor.

• Manage reservations, walk-ins, and waiting lists efficiently using the reservation system.

• Escort guests to assigned tables, ensuring satisfaction with seating arrangements.

• Communicate effectively with the service team to maintain an organized seating plan.

• Provide menus and offer basic information regarding menu items or special promotions.

• Handle guest inquiries, concerns, or complaints promptly and professionally.

• Maintain cleanliness and organization of the reception and entrance area.

• Assist in coordinating special seating arrangements for events or VIP guests.

• Support the Front of House team during busy periods as needed.

Requirements:

• Previous experience as a Hostess in a high-volume or upscale restaurant is preferred.

• Excellent communication and interpersonal skills.

• Pleasant, polished, and professional appearance.

• Strong organizational skills with the ability to multitask under pressure.

• Positive attitude and team-oriented approach.

• Fluency in English is required; knowledge of Russian or Arabic is a plus.

• Knowledge of reservation systems is an advantage.

• Flexible to work weekends, holidays, and evening shifts.