GP Receptionist

About the Role We are a large busy GP practice located in Watford, looking to employ a receptionist with excellent communication and phone skills who will be available to work across our 3 sites. As the first point of contact, this role is integral to our approach to patient care, both face to face and on the telephone. Interested candidates must be available to work 3-5 days on 6 hour shifts allocated on a rolling am/pm rota. A lot of the role will involve telephone work due to the nature of covid. You will be expected to receive, assist and direct patients either in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Ensure that enquiries from patients are efficiently handled. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities Reception Process appointment requests from patients by telephone and in person. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Handing repeat prescriptions Deal with visits requests ensuring they are entered on computer with the patient records Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols Pulling/filing notes as necessary Faxing and photocopying as requested Dealing with post Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Any other tasks allocated by managers About the Candidate We require a Medical Receptionist with initiative, drive, strong interpersonal, admin and IT skills. About Us We are a large friendly teaching GP practice with over 31,000 patients and a team of enthusiastic, multi-disciplinary and friendly staff. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.