Atlantis Dubai hiring Guest Relations Manager at Dubai, United Arab Emirates

Guest Relations Manager

Atlantis Dubai - Dubai, United Arab Emirates

Posted 1 year ago - 119 members applied

Number of Vacancies
Job Type
Full Time
Guest Relations Manager
Dubai, United Arab Emirates
Salary ($)
Salary Period
Contract Period
Flight Ticket
Service Charge
Career progression
Training & development

Candidate Preference

2 years
Job Description

About the role 

As a Guest Relations Manager at Ling Ling, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.


About you 

The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must have minimum 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures