Floor Manager

Floor Manager London. Locations available :- Soho (W1) and Covent Garden (WC2) Salary: c£31,500 per annum (paid hourly at £12.50) 48-hour week Our client is an expanding restaurant group that is looking for a Floor Manager to focus purely on front of house. We have placed people here before and they all seem to love it there. They are looking for someone capable of managing a high turnover, full-service restaurant, working alongside the management team in one of the company’s central London restaurants which have a turnover of up to £45,000 per week and a team of up to 40 part time and full-time staff (sites available:- Southbank, WC1; Soho, W1; Covent Garden, WC2; St Katherines Dock, E1 and St. Paul's, EC4) The ideal candidate will have experience of managing the full service of a restaurant with a similar turnover, have experience of managing a large team, working in a busy environment and is both people and quality focused. Duties and Responsibilities for Floor Manager: • Managing customer relations, ensuring they exceed customer expectations. • Assisting with training of staff. • Organising staff rota according to needs of the business. • Delivering team objectives and motivating the team to achieve them. • Delegating responsibilities effectively. • Establishing great positive working environment. • Solving problems before they occur and quick thinking. Skills Required for Floor Manager: • Previous experience as a Floor Manager or Restaurant Supervisor within a high-volume, restaurant chain. • Good team management experience. • An excellent history of exceeding customer service expectations. • Working as a team and on own initiative, being proactive