Receptionist

Alfa Leisureplex Group has an opportunity for a  Receptionist  to join the team at our Norfolk Royale Hotel, Bournemouth. Receptionist working hours As a  Receptionist  you will work  circa 32 hours per week over 4 days , including weekends & split shifts. With an hourly rate of £11.00 – Regardless of age Being a Receptionist: Your main tasks as a Receptionist  will include assisting in the administration of the hotel and the sales of hotel bedrooms to the public. Checking all guests in and out will be a large part of your role whilst also acting as first point of contact for any queries. We are an employee-owned company, what does this mean?  Bi-annual tax free dividend due to our employee owned status subject to Group performance (£950 last full year) Funding for any relevant training courses to aid your development Job Security – our employee owned status provides better job security, as we can't be sold to another company Support and continuous development opportunities Competitive occupational sick pay scheme Fantastic discounts on our holidays and hotel stays Employee assistance program - Health Assured  Length of service rewards Free employee meals whilst on duty Build your pension – we have a pension scheme in place that the Company contributes towards Reward and engagement programs  Our ideal candidate: Essential Skills: Excellent communication skills Knowledge of Microsoft office Excellent customer service skills Ability to learn new skills quickly The ability to be flexible and keep calm under pressure Desirable Skills: Experience in a similar role Knowledge of the travel, tourism and hospitality industry Passion for the industry The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £54 million per year. We are the UK’s only employee owned Travel Group and our brands include Leisureplex Hotels, Alfa Travel and David Urquhart Travel. Our mission is to provide high quality memorable holidays for our guests. Leisureplex Hotels own and operate 22 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 1,900 rooms and achieve strong all year round occupancies due to our sister brands Alfa Travel and David Urquhart Travel, plus our links to other coach operators and group organisers. We also cater for Self Drive guests and direct hotel bookings. As an employee owned business with over 850 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers. If you feel you have the necessary skills to be a successful Receptionist  within the Alfa Leisureplex Group,