Receptionist / Administrator

Location: Cardiff Contract: Full-time, temporary Salary: £10.90 per hour Hours: 36.15 per week (family-friendly hours) Acorn is currently recruiting for a Receptionist / Admin Assistant on behalf of their client based in Cardiff. As a Receptionist, you will be the first point of contact and provide administrative support to the teams.Main Duties: * To manage a small switchboard and ensure an efficient and effective cover of the telephone lines and reception area* Provide immediate and emotional support to clients accessing various projects both by telephone and face to face* To ensure that all information is kept confidential and maintain discretion on sensitive issuesGeneral duties:* To maintain high standards of customer care, treating members of the public, partner agencies, parents, young people and children with sensitivity and respect* To ensure that all required information is kept confidential, and maintain discretion on sensitive issues* Responsible for purchases of stationary, office equipment and furniture* Word processing letters and reports* To be responsible for the processing, collection, and dispatch of mail* To be responsible for the office and team members' room bookings and external room bookings* To keep up to date whereabouts information on staff and volunteers who are out in the community* To ensure that databases are regularly updated* To participate in the development of Safer Wales* First point of contact for recruitment* Arrange the interview schedule and support the needs of applicants to attend interview. * To look for creative solutions for improving (shared folders) office systems and procedures by liaising with other members of staff and feeding back to the line manager * To ensure effective implementation of Safer Wales office procedures* Assist Managers, Coordinators and other staff with administrative duties to help organise and stage events, conferences etc. on behalf of Safer Wales* Managed project, including establishing and maintaining mailing lists, mail-outs, and preparing and distributing invitations and programmes* Ensure payments and information is directed to finance for further processing* In consultation with the line manager, to undertake relevant training as necessary to enhance personal skills and professional development* Undertake other duties as may be reasonably requested within the responsibilities of the postAcorn by Synergie acts as an employment business for the supply of temporary workers.