Hostess (Saudi only)

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description We are seeking a friendly and professional Hostess to join our team in Al Khobar, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive customer experience.Greet and welcome guests in a warm and professional mannerManage reservations and seating arrangements efficientlyAssist guests with any inquiries or special requestsCoordinate with kitchen and wait staff to ensure smooth serviceMaintain a clean and organized reception areaHandle phone calls and take reservationsEnsure compliance with health and safety regulationsAssist in resolving customer complaints promptly and professionallyCollaborate with team members to maintain a high standard of service Qualifications Saudi nationality requiredExcellent communication skills in Arabic and EnglishStrong customer service orientation with a friendly and welcoming demeanorBasic computer skills for managing reservations and guest informationAbility to multi-task in a fast-paced environmentAttention to detail and problem-solving skillsPrevious experience in hospitality or customer service preferredProfessional appearance and adherence to grooming standards Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.