RIKAS Group hiring Waiter/Waitress at Dubai, United Arab Emirates

• To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
• To be fully conversant with every dish served in the Restaurant and to provide explanations as requested.
• To communicate with other Restaurant staff and departments.
• To assist the Restaurant Manager and their Assistants in keeping the morale of the Team up through social and educational events.
• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
• To take responsibility for service in the area of the Restaurant under your responsibility during your shift.
• To assist the Restaurant Manager and their Assistants in the preparation and presentation of training programmes briefings and SOP’s.
• To report, monitor or handle small disciplinary matters.
• To be competent in advising guests with food allergies or dietaries by liaising with the kitchen and bar teams and ensuring the order is processed correctly.
• To also ensure this is communicated to all relevant staff and departments and guest profile is updated with the relevant information.
• To be aware and promote all services offered in the Hotel.
• To ensure that all guest wishes are met so far as is reasonably possible.
• To ensure that all staff call guests by their correct name and title.
• To assist with the Restaurant administration as allocated at twice monthly Management meetings.
• To welcome, sit and take food orders from guests in the Restaurant.
• To ensure that service is at all times performed in a professional manner following standards set.
• To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
• To collate information and feedback while attending all staff briefings before each service.
• To obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and his Assistants